Small Print

Our Commitment to Local Business

We believe that local businesses should support each other, and so if your broadband line is installed to an office within the BN or TN postcode areas we will do our best to match your existing broadband prices, where possible.

Hardware

Customers can use their existing routers, Cherry Broadband will send over new login details and assist where possible on a best endeavors basis to setup the existing router.

Support

Cherry Broadband offers 24/7 support on any line faults.
If the fault is with the router the 24/7 support can only be extended to customers who have purchased a router from Cherry Broadband.

Additional Fees

HOME & MAX: Set up fee for new lines / migrations is a once-off £49.99
MAX Premium: No activation fee for lines without broadband / migration from another ISP.
All Packages: Router from £24.68 or use your existing one (where possible) and we’ll help you set it up and NO additional charge

Contracts

No 12 Month contract

Contact Us

Customer Services
Tel: 0870 495 8018*
Email: customer.services@cherrybroadband.com

Broadband Technical Support
Tel: 0871 220 2091*
Email: broadband.support@cherrybroadband.com

*Calls to these numbers will be charged at national rates, which vary depending on your service provider

For a full copy of our terms & conditions, please visit www.cherrybroadband.com/terms.php